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Privacy Policy

We are two owners running one house, not a data business. Here is exactly what we collect, why we need it, and how to get it deleted.

Last updated August 10, 2026

Who we are

Sunrise on the River is a privately owned vacation rental home at 6910 US-1, Grant-Valkaria, Florida 32949, operated by its owners. We are the people who read your messages — there is no marketing department behind this site.

Contact for any privacy question: sunriseontheriver7@gmail.com or (407) 985-6806.

What we collect

Information you give us: your name, email address, phone number, dates, guest and pet details, and anything you write in the contact form or in messages with us.

Booking information: when you reserve, our booking provider processes your reservation and payment details. We see your reservation and the last digits of a card; we never see or store full card numbers.

Basic technical information: pages viewed, referring site, approximate location by region, browser and device type, collected in aggregate to understand which pages are useful.

We do not knowingly collect information from children, and we do not ask for or want sensitive information such as health, financial or identity documents through this website.

Why we use it

To answer your enquiry, quote dates and manage your reservation and stay.

To send you the practical messages a stay requires: confirmation, door code, arrival details, and a follow-up after check-out.

To keep the site working, prevent fraud and abuse, and comply with Florida tax and lodging obligations.

We do not sell or rent your personal information, and we do not share it with data brokers or advertising networks.

Who we share it with

Our booking and payment provider, to take reservations and process payments.

Our email provider, to deliver confirmations and replies.

The listing platform you booked through, when you booked through one, under that platform's own privacy policy.

Government authorities, only where the law requires it.

Each of these acts on our instructions for the purpose described, and nothing more.

Marketing

We only send offers or news if you ask for them. Every such message has an unsubscribe link, and one click is enough. Reservation messages are not marketing and are not affected.

Cookies and analytics

This site uses the minimum cookies needed to work, plus privacy-respecting aggregate analytics so we can see which guide pages people actually read.

We do not run advertising trackers or cross-site profiling on this site. You can block or delete cookies in your browser without losing access to any page here.

How long we keep it

Enquiries that never became a booking: up to 24 months, then deleted.

Reservation and tax records: as long as Florida and federal law require, generally seven years.

Messages with you: for as long as the booking relationship reasonably requires.

Your rights

Wherever you live, you can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email sunriseontheriver7@gmail.com and we will respond within 30 days.

If you are in California, you may exercise your CCPA/CPRA rights to know, delete, correct and opt out of sale or sharing. We do not sell or share personal information as those terms are defined, and we will never discriminate against you for exercising a right.

If you are in the EU or the UK, you may also object to processing, ask us to restrict it, or request your data in a portable format, and you may complain to your local data protection authority.

Security

The site is served over HTTPS, payments are handled by our PCI-compliant booking provider, and access to guest information is limited to the owners.

No system is perfect. If a breach ever affected your information, we would tell you and the relevant authorities as the law requires.

Cameras at the property

There are no cameras, microphones or recording devices inside the home, and none pointed at the dock, the yard or any private outdoor space.

Changes

If we change this policy we will update the date at the top of this page. Material changes affecting an existing booking will be emailed to you.

Something here unclear?

We wrote all of this ourselves and we would rather answer a question before you book than argue about it after.

Ask us anything